Onboarding isn’t just something to check off your list. It’s a critical first step in the journey of a new member, hopefully leading to increased engagement, retention, and growth—not to mention increased nondues revenue, as studies have shown that an engaged member can be up to 57% more likely to spend money with your association.
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The Connection Between DEI and Engagement
Are you struggling with employee, member, or client engagement? Does it seem like everyone is? What does engagement have to do with DEI – Diversity, Equity, and Inclusion?
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