Tag Archives: onboarding

Onboarding isn’t just something to check off your list. It’s a critical first step in the journey of a new member, hopefully leading to increased engagement, retention, and growth—not to mention increased nondues revenue, as studies have shown that an engaged member can be up to 57% more likely to spend money with your association.

Onboarding, whether it happens remotely or in the office, doesn’t begin or end after an employee’s first day on the job.