Tag Archives: leadership

7 Steps to Make Difficult Employee Conversations Easier

Let’s face it, no one likes to have difficult conversations because, well, they are difficult. Unfortunately, putting off important conversations only makes them more difficult and can often damage relationships in the process. One of the most important jobs of an association leader is to give employees coaching and feedback. And while not always pleasant, a well-planned conversation can go a ...

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The Secret to a High-Performance Culture

I can’t believe it’s been 15 years since I read Jim Collins’ book, “Good to Great.” I remember being very impressed by the book at the time, both the concepts and the depth of the research that went into it. A lot of the ideas resonated with me, and it was satisfying to know there was correlational research to support ...

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Exercise Your Resilience Muscle

I was recently speaking at a conference in Philadelphia, and while doing a book signing after the presentation, a man walked up, put his hands on the table, looked right at me and said, “Dude, I thought my life was crappy. How do you keep getting back up after you’ve been knocked down?” I wasn’t sure whether to take it ...

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